Common Questions About Working With Us

Quick answers to help you decide if we're the right fit. Still have questions? Let's talk.

Getting Started

How do I know if I need HR help??

If you're losing sleep over compliance gaps, employee issues, or whether your contracts are legally sound — you'd benefit from expert support. Most business owners wait until there's a crisis.  Smart ones get ahead of it.

Is this worth it for a small business?

Yes. We've worked with businesses as small as 5 employees. You're not too small — you're just at a different stage. One compliance gap or bad termination can sink a small business. Prevention is cheaper than crisis management.

Do you offer tech support or just HR advice?

Yes — we combine HR expertise with tech support, from dashboards to training, as your full people-systems partner.

Can I start small?

Absolutely. Most long-term partnerships start with a single project — a compliance audit, contract review, or fixing one urgent issue. No long-term commitments.  Just results.

How much do your services cost?

Every engagement starts with an assessment — this ensures we design the most cost-effective HR solution for your business. 

Will my team trust an external HR partner?

Usually more than the current setup. We bring neutrality, consistency, and confidentiality — things informal HR can't provide. Most teams welcome someone finally taking people issues seriously.

Can outsourced HR really understand our day-to-day challenges?

Yes, because we embed into your reality. We've worked with retail (no email addresses), logistics (multi-site chaos), agriculture (seasonal madness), and hospitality (high turnover).  We adapt to you, not the other way around.

How quickly can you respond to staff or management issues?

You get a dedicated HR contact with fast response times - Same day, usually within hours. Routine questions within 24 hours.

When you reach out, you're reaching us — not a call center or ticket queue.

What kind of HR dashboards do you build?

Custom ones that answer real questions: Why are people leaving? Where's hiring breaking down? Which teams need support? We combine HR and business data so you see how people decisions impact outcomes. Simple, visual, actionable.

Do your HR services include analytics?

Yes — we provide simple HR dashboards that turn data into clear insights for better decisions.

Is business intelligence useful for small teams?

Yes — often more than for large companies. When you're 15 people, losing 2 employees is 13% turnover. Small businesses can't afford guesswork. Clear data helps you fix problems fast

Can I get analytics services without HR support?

Yes — we offer standalone BI dashboards for sales, supply chain, and finance, without HR support.

Is outsourcing HR safe for my company’s confidential information?

100%. Your data stays yours. Our reputation depends on discretion — we've worked with competitors without ever sharing information between them.

We already try to stay compliant... We've never had any issues?

"We've been lucky so far" isn't the same as "We're compliant." Most businesses have gaps they don't know about — contract clauses missing from 2022 amendments, policy violations, documentation weaknesses. An audit finds them before an inspector does.

We're a small business - do we really need a compliance audit?

Yes — audits catch hidden HR risks early, protect you from costly disputes, and build trust as you grow. 

What does a compliance audit actually cover?

We examine everything that could create legal or financial risk. You get a clear scorecard and prioritized action plan.

Do you understand Kenyan labor laws?
Yes. 13 years, 25+ businesses, IHRM registered. We know the Employment Act, statutory requirements, and workplace regulations inside out. When laws change, we update clients before they're at risk. This isn't theory — it's daily practice.
Will setup disrupt my business?
Not if done right. We work around your schedule, embed into existing tools, implement gradually, and train as we go. Most clients say it made things run smoother, not harder.
Can you handle all our HR completely?
Yes. We become your HR department — employee relations, compliance, performance support, documentation, strategic advisory. Think of us as your fractional CHRO, embedded but not on payroll.
What happens in the free consultation?

We spend 30 minutes understanding your business and identifying your biggest HR risks. You'll walk away knowing exactly where you stand and what it would take to fix it — whether you hire us or not.   Zero pressure.

❓ STILL HAVE QUESTIONS?

We haven't covered everything — because every business is different.

Book a free consultation and ask us anything. No obligation. No pressure. Just clarity on whether we're right for your situation.